A grievance is any dissatisfaction or feeling of injustice having connection with one’s employment situ­ation which is brought to the attention of management. Steps in Grievance Handling Procedure 2. To understand what a grievance is, it is necessary to distinguish between dissatisfaction, complaint, and grievance. Grievance Management – Grievance Handling Procedures: 4 Step Process. These people can then address the grievances as per the policies. Key Features 4. Ans. Objectives 7. Grievance Handling A grievance is any dissatisfaction or feeling of injustice having connection with one’s employment situ­ation which is brought to the attention of management. Management can know employees feelings. How to handle grievances? Employee gets grievances ventilated. Advantages of grievances handling procedure – a. Explain in detail Grievance Handling Procedures 10 . all organisations should have procedures for handling discipline and grievance: C) while all organisations should have procedures for handling grievance issues, this is not necessary for disciplinary matters: D) there is no legal requirement for organisations to have either disciplinary or grievance procedures: 6 MCQs 1.Identify the major actor of industrial relations from the following A. Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice which an employee experiences about his job and it’s nature, about the management policies and procedures. (e) Q88. The committee is responsible for handling all anonymous grievances as well as grievances raised against … Speaking broadly, a grievance is any dissatisfac­tion that adversely affects organizational relations and productivity. Basic Elements 5. A grievance handling machinery is the method by which a grievance is filed and carried through different steps to an ultimate decision. b. DNYANSAGAR INSTITUTE OF MANAGEMENT AND RESEARCH human resource management mcq, human resource management multiple choice questions and answers pdf, hrm mcqs, human resource management mcqs with ANS + c. e. All above. Contents: Steps in Grievance Handling Procedure Need for a Grievance Handling Procedure Key Features of a Good Grievance […] d. Both b. Grievances take the form of collective disputes when they are not resolved. It must be expressed by the employee and brought to the notice of the management and the organization. Need for a Grievance Handling Procedure 3. Q87. Grievance handling process gives the aggrieved employees an opportunity to communicate their feelings and problems to the concerned people. Speaking broadly, a grievance is any dissatisfac­tion that adversely affects organizational relations and productivity. a. 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